VOIP

Bosch/Telex

Bosch / Telex Radio Dispatch

Telex Radio Dispatch, part of the Bosch Group, manufactures and delivers thousands of mission-critical communication systems worldwide.

Telex Radio Dispatch is the leading manufacturer of IP control for two-way radio communications. Based on a distributive architecture, Telex dispatch console systems have flexibility, scalability, and redundant capability based on the network.

Telex converts audio and control functions from analog or digital to Ethernet packets. Once converted to IP, the signal can be transported via LAN, WAN, 802.11 wireless, satellite, and the Internet. With this many mediums to work with, systems can be precisely scaled according to application, whether confined to a single building or campus, or covering an entire country or the world. You can control a Telex IP based system in Texas from New York, and all with parallel control in London, England.

C-Soft is the industry's most flexible and capable dispatch software – the perfect application for any dispatch environment. This software installs on a Telex Nexus position, a Telex laptop, or on your own computer position (when used with the ADHB-4 audio adaptor). With two to two hundred radio lines, C-Soft allows you to design your screen to your application. Standard features include Instant Recall Recorder, paging, and intercom. Available features include Fleetsync, MDC-1200, and Advanced SIP. C-Soft is compatible with Windows XP and WIN7 "32 bit" formats.


IP Based Consoles

Description

C-Soft is the industry's most flexible and capable software dispatch console, and is the perfect application for any dispatch environment. C-Soft delivers all of the dispatch capabilities you expect while also giving you the flexibility that only an IP-based software console can provide: simple and quick deployment in the field, easy back-up of communications assets, and the ability to save multiple configurations on a single computer. This proven application has been deployed in communication centers around the world in applications from 911 dispatch to mobile command centers and transportation management.

Features

Available Configurations:
  • C-Soft is available in configurations from two to 200 lines.
User Interface:
  • User-controlled configurations for any dispatch application.
Signaling Capabilities:
  • MDC1200 encode and decode, NexEdge, FleetSync encode and decode, DTMF, serial and OTA FleetSync, 5/6 tone - supports emergency, group, individual, and status calls.
Instant Recall Recorder:
  • Tracks the last three minutes of both select and unselect speaker audio.
  • Buttons can be set up to start playback at various points in the buffer or played call-by-call from the call buffer
Information Windows:
  • Per Line Call History, Active Emergency, Emergency History, Manual Call List, and Status Windows.
Intercom Capabilities:
  • Intercom communications between dispatch positions can be set up on all consoles on the system.
DTMF Keys:
  • A full, 16-key keyboard is supported.
Paging:
  • Multiple paging formats are built into the C-Soft console software.
  • Quickcall II in both the 100 and 1000 group formats, as well as DTMF, Knox Paging tone, and 5/6 tone paging.
  • Manual frequency entry mode is also supported.
Alert Tones:
  • Three alert-tone types are supported, including steady tone, pulsed tone, and high-low warble.
  • All frequencies and durations are programmable
Programmed Group & Mute Buttons:
  • For both Group and Mute functions, lines can be selectively included within these programmed buttons, allowing for instant access to particular lines of interest.
Crosspatch:
  • Up to 30 simultaneous crosspatch groups are supported.
Status Indicators:
  • 24-hour clock, VU Meter, PTT Indication, and Instant Recall Recorder progress are displayed on the upper status bar.
Flexible Audio Interface Options:
  • Using Telex's new ADHB-4+ RHB, C-Soft can interface with all common dispatch communication audio sources, including headsets, desktop microphones, up to 6 external speakers, and footswitches. The HB-3+ is also still available.
SIP Telephony:
  • Crosspatch, DTMF hold, call history, phone directory, stun, and proxy server.
  • Provides audio adjustment with silence detection and jitter buffering.
  • Able to specify IP interface for SIP connections.
  • Per line configuration for each SIP account. SIP is only available with 24 lines of C-Soft dongle or above.
Multiple Vocoders:
  • Per Line Vocoder Type ability to select lower bandwidth Vocoder.
Special Interfaces:
  • iDEN, TETRA, P25, and Phone/PSTN

PC Requirements

Operating System:
  • Windows 7 or Windows XP
Network Connection:
  • 10Mbps or 100Mbps TCP/IP connection
Processor Speed:
  • Intel Pentium Dual CPU 1.8GHz
Memory:
  • Minimum of 2.00GB of RAM recommended.
Parallel Applications:
  • Telex recommends that mission critical dispatch settings do not run other applications on PCs running C-Soft, especially those applications that place high demands on processing power, sound system or network asset.
C-soft

Description

The IP-1616 is a workhorse console that offers all the dispatch features and control that you would expect from a larger, more expensive solution. Multiple IP-1616s can be used to control larger operations. Its smaller desktop footprint takes up less room at the workstation, but still offers all the dispatch capabilities and controls you need. The IP-1616 requires no CEB or additional CPU equipment for operation. All processing and control capabilities are completely self-contained within the unit. Requires a gooseneck desktop microphone or dispatch headset for operation—all sold separately.

Features

  • Call history – Up to last 50 incoming calls displayed.
  • Autodial from history list and phone list.
  • Caller ID (Phone, iDEN, MDC, FleetSync, TETRA and 5-tone).
  • NEO-10 Support – Able to control two NEO-10 relays from the console.
  • iDEN Support – Full support of NI-223 features, including ID, go-ahead beeps, busy signal, and manual dial.
  • Scan feature for supported radios.
  • Emergency – Decodes incoming emergency signals from supported ANI formats.
  • Clear/Coded Transmit for EFJ RS5300 mobile radio.
  • Radio Telephony Operation – Allows local console to change channel of the remote radio via POTS line. Also, gives operators the ability to designate certain lines to automatically failover to a standard POTS line if the IP connection fails. Phone line interface- Allows interfacing to a phone line.
  • Telex System Manager (TSM): View, manipulate, and manage multiple Telex device parameters and settings. Easily detect all Telex devices on the network for configuration.
  • 16-channel control
  • Kenwood P25 TK5710/5810 serial control – Supports encode and decode of FleetSync ID and P25 ID, channel change, scan ON/OFF, and monitor. Also capable of direct serial control of Kenwood 80, 90, and 150 Series radios.
  • Generate FleetSync MSK signal at the IP223 - Does not require specific Kenwood base station.
  • Crosspatching of two to eight lines
  • Communications with crosspatch groups while operating on unused channels
  • Simplex/full-duplex operation (field programmable)
  • Crossmute (Ethernet-based)
  • Parallel console update
  • Instant Call Recorder (IRR)
  • Line select call with alarm
  • Telex System Manager (TSM): easily detects C-6200 device on the network for easy firmware upgrade and configuration.

Controls

  • Monitor, intercom, PTT button
  • Up to four alert tones
  • Crosspatch
  • Group select, two pre-determined groups
  • Supervisory control
  • 16-digit DTMF keypad
  • Volume controls
  • Parallel TX LED detect
  • Channel selection
  • Instant PTT
  • A-menu and B-menu buttons
  • Four programmable buttons
  • Paging (two-tone, DTMF, manual)
IP1616

Description

The new Advanced SIP offering from Telex gives the dispatcher more control of the telephone assets on the C-Soft console. The key features listed below give the dispatcher the power to not only patch telephone calls to radio transmissions, but also to manage multiple telephone lines with conferencing, call waiting, and call transferring capability. The first offering of its kind, Advanced SIP is controlled with a dongle or, for use with an ADHB-4, an additional software key enable option is available. Please review the complete list of options below and contact your Telex Radio Dispatch regional manager or manufacturer's representative for more information.

Features

  • 3-Way Call Conferencing – Up to 3 calls can be connected via a conference bridge.
  • Cross Patching Radio PTT (users with SIP calls) – Allows dispatchers to interface radios via SIP to be included in interoperable conferences.
  • Call Conference (up to 5 users) – Allows multiple calls out to others, putting all on hold, then bridging the conference call.
  • Do Not Disturb – Allows all calls to be routed to voicemail.
  • Mic Mute – Allows the microphone to be muted during a call.
  • All SIP call sessions are recorded on the Network Recorder – C-Soft records via echo packets, so the user can configure echo packets in C-Soft Designer.
  • Software Keys (instead of Dongles) – Users have the option to purchase the Software Key, which would use the ADHB-4.The feature is called "ADHB-4 Licensing" because this feature will be used in the future to enable other products. NOTE: while plugged in, the ADHB-4 can act as a license key. Also note that the license codes for the ADHB-4 must be acquired in order to enable this feature. The ADHB-4 can be licensed for the number of C-Soft lines and the number of SIP-enhanced lines.Flash button – Added on the SIP window's keypad page. It functions the same as the Hook Flash button on the main window.
  • Flash button – Added on the SIP window's keypad page. It functions the same as the Hook Flash button on the main window.
  • Backspace and Clear buttons – Added on the SIP window's keypad page.
  • SIP Call control buttons and window will now display a green "Forward"icon while any type of forwarding mode is active.
SIP Enhancement

Description

The C-6200 is a unique platform in the dispatch industry that can function as either an IP-based or an analog console, giving you the flexibility to deploy it in numerous settings. Perfect for any small to midsized operation, the C-6200 offers world-class dispatch capability and can even be configured to bridge analog and IP assets within a single unit. It's also the perfect hardware console back-up to the Nexus IP Dispatch Position. The C-6200 requires no CEB or additional CPU equipment for operation. All the processing and control capabilities are completely self-contained within the unit. Requires a gooseneck microphone, desktop microphone, or dispatch headset for operation—all sold separately.

Features

  • Programmable single or dual function tones
  • 16-frequency control
  • Two-wire or four-wire (field programmable with optional line cards), local, and E&M
  • Simplex/full-duplex operation (field programmable)
  • Programmable squelch control
  • Crossmute (hardwire)
  • Parallel console update
  • Paging (multiple formats)
  • Instant Recall Recorder (IRR)
  • Telex System Manager (TSM): Easily detects C-6200 device on the network for easy firmware upgrade.

Controls

  • Monitor, intercom, PTT button
  • Up to four alert tones
  • Crosspatch up to three groups
  • Group select, three pre-determined groups
  • Supervisory control
  • 16-digit DTMF keypad
  • Volume controls
  • Parallel TX LED detect
  • Channel selection
  • Instant PTT
  • Auxiliary up to four buttons
  • Four programmable buttons
  • Paging (two-tone, DTMF, manual)
C-6200

IP Adapter Panels

Description

Flexible, reliable Dual IP Remote Adapter Panel connects C-6200 IP console or C-Soft Windows console by WAN connection and offers numerous dispatch configurations in a variety of modes. The IP-223 remote adapter provides a reliable means of remotely controlling up to two, two-way radio base stations. The adapter interconnects to our C-6200 IP console or the C-Soft Windows console by means of any available Wide Area Network (WAN) connection, including wireless. Now, the IP-223 can be optionally compatible with Tetra radio systems, commonly found throughout the world. It is also capable of decoding 5/6 tone signaling.

Features

  • Encode iDEN Emergency – Able to receive and decode ID and information related to incoming iDEN emergency signals.
  • Sepura Status Messaging – Able to decode, and display status messages generated via TETRA (Sepura SRM200/3500) radios
  • Radio Telephony Operation – Allowing local console to change a remote radio channel via POTS line.
  • Enhanced Crosspatch capabilities:
    • Line-to-line crosspatch – Enable and disable via DTMF strings.
    • Start/Stop Function Tone Line-to-Line Crosspatch – Designated function tones have the ability to automatically set up and knock down line-to-line crosspatches within the device.
    • Dial – Remote user with portable radio can key a DTMF string, causing IP-223 to take the TDI off-hook, dial a preprogrammed phone number, and establish a patch between the devices via DTMF strings.
    • Dial VoIP – Remote user with portable radio can key DTMF string, causing IP-223 to join different multicast group and port–mapping the IP to a different channel.
    • Phone Patch - Remote user with portable radio can key a DTMF string, causing IP-223 to take the TDI off-hook. The user can then manually dial a phone number.
    • Multiple Vocoders - Per Line Vocoder Type - ability to select lower bandwidth Vocoder.
  • Kenwood P25 TK5710/5810 serial control – Supports encode and decode of FleetSync ID and P25 ID, channel change, scan ON/OFF, and monitor. Also capable of direct serial control of Kenwood 80, 90, and 150 Series radios.
  • Generate FleetSync MSK signal at the IP-223 – DMR Radio: NexEdge Does not require specific Kenwood base station.
  • Advanced compatibility with multiple radio manufacturers – Motorola, Kenwood, EF Johnson, iDEN, Sepura.
  • 5-Tone Detection – Decodes 5-tone messages received from remote radios and sends console information to display.
  • COR Click Dialing – While using COR, the remote user can key click a portable radio, causing the IP-223 to take a TDI off-hook, and dial a preprogrammed phone number to establish a telephone connection between remote user and a designated dispatch console.
  • Improved Web-Based Programming Interface – Redesigned Web page displays important information on start screen and simplifies navigation to critical programming areas.


Available Options

  • FleetSync Encode and Decode
  • MDC1200 Encode and Decode
  • iDEN Interface with NI-223
  • TDI telephone interface required if using POTS
  • Multiple Vocoders
C-6200

Description

Users will be able to change groups, initiate and terminate calls, crosspatch iDEN calls to other radio channels on the network, and communicate directly with the phone user. And, because this is an IP-based device, dispatchers on the network have access to all functions. The NI-223+ provides power to the iDEN phone and passes caller ID information back to the console, giving the dispatcher access to valuable tracking information.

Features

  • Decode incoming emergency calls.
  • Dispatch control and interface with popular iDen phones
  • Remote control of phone features
  • Provides power to phone
  • Works in push-to-talk and phone modes
  • Passes caller ID information to dispatch console for display
NI-223

Description

Now dispatchers can interface directly to all of the features of the EFJohnson® 5300 mobile radio directly from their dispatch console. This means complete access to conventional and trunked P25 operation as well as other trunked systems and analog conventional. The EFJohnson® 5300 mobile radio is available in bands from VHF to 700/800MHz and is in use around the world. This interface is a significant enhancement to the Telex Radio Dispatch lineup and opens new markets and applications to the advantages of IP-based dispatch. Because the Telex Radio Dispatch solution is IP-based, dispatchers will have unique flexibility to crosspatch the 5300 mobile radio with any other communications platform, including Nextel, satellite, and a range of other two-way radios. Telex Solutions solutions are easy to configure, deploy, and expand. The release of the IP-25300 radio interface opens up even more opportunities for all users of our IP-based dispatch solutions.

Features

  • Provides the capability to crosspatch the EFJohnson 5300 mobile radio to any other communications asset on the dispatch network.
  • Simple configuration and installation.
  • Digital interface gives complete control, including channel change, ANI (P25 and others), emergency status, scan on/off and encryption on/off.
IP25300
Request a Quote